• We do not expect payment of our costs until you receive payment. On agreement of costs we will allow 14-21 working days for payment. If payment has not been received, we will chase for payment and in extreme cases issue enforcement proceedings.
• We will visit you to discuss with your fee earners the services we provide and how the service will work. We will also answer any questions raised and highlight any areas that may cause problems in the recovery of costs.
• We will visit you to assist in the training of new staff by arrangement.
• We will be available to help and advise you to maximize profit.
• We will hold cost update meetings every 6 to 12 months for your fee earners.
• Bills can be emailed for approval, thus saving time and postage. CPR 5.3 allows electronic signatures on court documents. If you can set up an electronic signature, this could be applied to the bills once they have been checked and emailed back by return.
• A courier service can be offered to clients not on the DX system
• A regular reporting system is available for clients who wish to be provided with this information.
• Any important/urgent information (like the increase in guideline hourly rates) will be notified immediately by email.
• We will visit you to discuss with your fee earners the services we provide and how the service will work. We will also answer any questions raised and highlight any areas that may cause problems in the recovery of costs.
• We will visit you to assist in the training of new staff by arrangement.
• We will be available to help and advise you to maximize profit.
• We will hold cost update meetings every 6 to 12 months for your fee earners.
• Bills can be emailed for approval, thus saving time and postage. CPR 5.3 allows electronic signatures on court documents. If you can set up an electronic signature, this could be applied to the bills once they have been checked and emailed back by return.
• A courier service can be offered to clients not on the DX system
• A regular reporting system is available for clients who wish to be provided with this information.
• Any important/urgent information (like the increase in guideline hourly rates) will be notified immediately by email.
© 2009 CCR, PO Box 385, Plymouth PL1 9BT • Telephone 0845 872 8898 • Fax 0845 872 8897 Website produced and maintained by CCR.
